FREQUENTLY ASKED QUESTIONS

GOT A QUESTION? FIND THE ANSWER HERE...

You have questions, we have answers. If you can’t find what you’re looking for in our FAQ section below, use our online Contact Form to get in touch.

Shipping Policy

Home Delivery is at Rs 300. Orders over Rs 5000 qualify for free standard shipping in Mauritius. Please allow 24 hours for our warehouse to process orders and take this into consideration when selecting a shipping method. Please allow 2-3 business days for home delivery after the order has been placed.

You can also choose to collect your order in one of our Selling Points around the island. Please note that delivery at our selling Points will be done every Friday and that orders must be placed before 6pm on Wednesday to be able to collect them the next Friday. 

Click here to see retail stores by location. If you would like to see Tailwind carried locally, just have your favorite store contact us at info@tailwindnutrition.mu. We’d be happy to set them up!

Please note that you can choose to collect your order in one of our Selling Points around the island. please note that delivery at our Selling Points will be done every Friday and that orders must be placed before 6pm on Wednesday to be able to collect them the next Friday. 

After getting sick to his stomach at the finish of the Leadville 100 bike race, Jeff was fed up with fueling issues hijacking all the hard work he put into training. He turned to science to understand how our bodies fuel. With a 1960s era KitchenAid and a plan, he began experimenting and coating the kitchen with white powder. Using the trails and local outdoor enthusiasts in his hometown of Durango, CO as his testing ground, with powder in his hair while testing and tweaking, Jeff and Jenny developed a simple nutrition product made with natural ingredients to help athletes of all levels reach their goals.

Endurance Fuel

We recommend consuming 2 servings(2 scoops), mixed with about 710ml of water per hour of activity. Just pour, shake and go. Adjust your intake to meet your personal calorie needs and use hunger as a guide; if you feel hungry, increase your calories. We’re always here to help you dial in your nutrition so you can go all day!

Rebuild Recovery

Mix a packet of Tailwind Recovery Mix ( or 2 scoops from a bag) with 500ml of water (shaken not stirred). Drink within the first 30 minutes after exercise. For longer or more intense workouts, follow with another packet of Tailwind Rebuild in the following 30 minutes.

You’ve probably reached the point about an hour into your exercise where you feel like you have nothing left in the tank – and that’s basically true! 

Your body stores energy in the form of glycogen (sugar) and has enough to get you through about an hour of exercise. Once it runs out, your blood sugar plummets and you bonk hard. To avoid the crash, you need to put sugar back into your bloodstream.

Our products contain simple sugars (dextrose and sucrose) as our first ingredients. Simple sugars go straight into your bloodstream to replenish glycogen stores and prevent you from crashing or having an upset stomach during or after exercise.

Many exercise fuel products contain maltodextrin, a complex chain of sugar, which is difficult for the body to digest and often causes GI issues. Your body runs on glucose and it’s important to replenish your glycogen stores with simple sugar during and after exercise.

Our products have a shelf life of about three years. Once added to water, a good rule of thumb is to treat Endurance Fuel like juice. After mixing, our products taste best if consumed within a day. If mixed and stored in the fridge, they will stay fresh for about a week. 

P.S. You will know when you have let it hang around in your bottle too long, it will smell a little bit funky and you’ll think you have started a science experiment!

Ack! You just opened your bag and can’t find the scoop. Or you ordered our single servings which don’t come with a scoop. Not to fear, we’ve got you covered.

A standard scoop is 27g or 35cc, which equates to .95oz or 2.4 tablespoons. Each scoop of Endurance Fuel is 100 calories.

Nope. All of our products are gluten free, non-GMO, vegan, soy, and dairy free. Here are the main ingredients:

Endurance Fuel

Non-GMO dextrose (glucose), non-GMO sucrose, citric acid, sodium citrate, sea salt, organic flavor, potassium chloride, magnesium citrate, calcium carbonate.

Refund Policy

We strive for 100% happiness with all Tailwind Nutrition purchases. We believe in our products and if you’re unhappy with one of our products, it’s important to us to understand why. Our goal is to work with you to find a solution to help you achieve your goals! If you are not completely happy with a purchase from our website, email us at info@tailwindnutrition.mu and include your order number along with any additional details. For damaged product, please provide high quality photos that clearly show the damage.
If your purchase was more than 30 days ago and/or your product is expired, we are unable to process a refund. If your purchase was less than 30 days ago, we will gladly work with you to arrange a refund or store credit depending on the situation. Original shipping fees are non-refundable and in most cases you will be required to incur the cost of return shipping. Refunds are processed within 24 hours of receiving the product back to our facility.