FREQUENTLY ASKED QUESTIONS
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ORDERS, SHIPPING & RETURNS
Yes! All orders over Rs 5,000 qualify for free shipping.
Click here to see retail stores by location. If you would like to see Tailwind carried locally, just have your favorite store contact us at email@example.com. We’d be happy to set them up!
Please note that you can choose to collect your order in one of our Selling Points around the island, delivery will take about 3 working days from the day of the order.
PRODUCT & USAGE
Endurance Fuel: What’s important to understand is that even though you may be burning 500+ calories/hour, your body physiologically can only process 200-300 calories per hour. So, in general, we recommend starting off with 200-300 calories (2-3 scoops) of Endurance Fuel in 24oz of water per hour for 2+ hr workouts. For workouts less than 2 hours we recommend 100-200 calories (1-2 scoops)/24oz of water per hour. Listen to your body. If you are feeling hungry dial up the number of calories, if feeling overly satiated/full, dial it back. The right amount may also vary based on the conditions (think temperature and humidity) and length and your intensity (how long, how hard, how far). When it’s hotter than your usual training temperature, keep the same calorie rate per hour, but increase water to thirst.
Recovery Mix: Mix a packet of Tailwind Recovery Mix (or 2 scoops from a bag) with 16oz (500mL) of water (shaken not stirred). Drink within the first 30 minutes after exercise. For longer or more intense workouts, follow with another packet of Tailwind Rebuild in the following 30 minutes.
Caffeinated Endurance Fuel flavors: Matcha, Cola, Tropical, Raspberry. Endurance Fuel caffeine content: 35mg/scoop, 70mg/single-serving pack. *We do not recommend consuming caffeinated Endurance Fuel for more than 6 consecutive hours at our recommended serving size.
Caffeinated Recovery Mix flavors: Coffee. Recovery Mix caffeine content: 40mg/scoop, 80mg/single-serving pack.
Yes, absolutely! Caffeine-free Tailwind products are safe for all ages to use.
The caloric needs of children during exercise can be different than adults depending on age. Feel free to ease off our Endurance Fuel recommendation of 200-300 calories per hour ratio. Please note that Tailwind does contain simple sugars. It’s important to understand that your body works differently when exercising than when sitting on the couch.
Tailwind Recovery Mix must be shaken! Stirring Recovery Mix will make it clump and it will not be a fun experience.
These are the 9 essential amino acids that are added to Tailwind Recovery Mix: L-Leucine, LLysine, L-Valine, L-lsoleucine, L-Phenylalanine, L-Threonine, L-Methionine, L-Histidine, L-Tryptophan. These make a complete protein. Unfortunately, our recipe is proprietary and we cannot share the amounts of each amino acid in our Recovery Mix.
Our rule of thumb when keeping mixed Tailwind in the fridge is to treat it like juice. We generally do not keep it past a few days.
There is 80mg of caffeine in one serving (2 scoops or 1 single serving pack) of Coffee Recovery Mix.
What’s important to understand is that even though you may be burning 500+ calories/hour, your body physiologically can only process 200-300 calories per hour. So, in general, we recommend starting off with 200-300 calories/24oz of water/hour for 2+ hour workouts, and 100-200 calories/24oz of water/hour for activities less than 2 hours. Listen to your body. If you are feeling hungry dial up the amount of calories, if feeling overly satiated/full, dial it back. The right amount may also vary based on the conditions (think temperature and humidity) and length and your intensity (how long, how hard, how far). When it’s hotter than your usual training temperature, keep the same calorie rate per hour, but increase water to thirst.
You’ve probably reached the point about an hour into your exercise where you feel like you have nothing left in the tank – and that’s basically true!
Your body stores energy in the form of glycogen (sugar) and has enough to get you through about an hour of exercise. Once it runs out, your blood sugar plummets and you bonk hard. To avoid the crash, you need to put sugar back into your bloodstream.
Our products contain simple sugars (dextrose and sucrose) as our first ingredients. Simple sugars go straight into your bloodstream to replenish glycogen stores and prevent you from crashing or having an upset stomach during or after exercise.
Many exercise fuel products contain maltodextrin, a complex chain of sugar, which is difficult for the body to digest and often causes GI issues. Your body runs on glucose and it’s important to replenish your glycogen stores with simple sugar during and after exercise.
Tailwind’s electrolyte profile mimics the composition of sweat that an average person would sweat in one hour.
Our Endurance Fuel does not have protein in it for one big reason: protein is harder to digest (a contributor to GI distress) when you are exercising! Protein is essential for exercise recovery and overall nutrition, but not during activity. We recommend consuming a little protein at least an hour before you begin exercising, and absolutely including protein with your recovery after.
That being said, it is fine to consume Recovery Mix during a longer endurance event. It is a great alternative to solid food during especially long feats since it is easier to digest. We have a blog where some of our athletes shared their experience with using Recovery Mix during exercise. You can read it here.
Tailwind Recovery mixed with water is the perfect post-workout recovery drink. We add complete protein, electrolytes, healthy fats from coconut milk and just the right amount of carbohydrates. Recovery Mix is also non-GMO, gluten free, vegan, soy free and dairy free.
Check out our science page for all the details on how our Recovery Mix works, and how it stands up to other proteins on the market.
You may have noticed that many sports drinks that contain protein conform to a certain carbohydrate-to-protein ratio. They may have a 4:1 ratio, or a 3:1 or a 5:1 ratio. This ratio is based on calories. For example, a sports drink with a 4:1 ratio that contains 100 calories of carbohydrate will contain 25 calories of protein. A 4:1 ratio of carbohydrate-to-protein is probably ideal if you are intending that protein to be used as fuel. In that case, adding protein to your sports drink is a way to add more calories, without adding more carbohydrates. If that’s your goal, that’s fine, but the goal of our recovery drink is to rebuild muscle.
Tailwind Rebuild happens to have a roughly 4:1 ratio of carbohydrate-to-protein, but that has nothing to do with our method for determining how much protein to use. It turns out that, for the purposes of rebuilding muscle after a workout, protein that is not a “complete protein” is wasted. Incomplete proteins are not used to rebuild your muscles, they are simply burned as fuel. Only complete proteins are used to rebuild your muscles. (For more on complete proteins, see below)
Tailwind Rebuild takes a very high quality rice protein, and supplements it with individual amino acids to create a perfectly complete protein. Then we add just the right amount of that complete protein to rebuild muscle, based on the latest science.
So while Tailwind uses a 4:1 ratio of carbohydrate-to-protein, that really isn’t what matters for a recovery drink. What matters is the percentage of your protein that is complete. The rest is wasted. We start with a high quality rice protein, and add individual amino acids until the protein is perfectly complete. Whey and soy proteins don’t even come close.
Tailwind Nutrition is committed to reducing its impact on the environment. We will strive to improve our environmental performance over time and to initiate additional projects and activities that will further reduce our impacts on the environment. Our commitment to the environment extends to our customers, our staff, and the community in which we operate.
We are committed to: Prevent pollution whenever possible; Train all of our staff on our environmental program and empower them to contribute and participate; Communicate our environmental commitment and efforts to our customers, staff, and our community; Continually improve over time by striving to measure our environmental impacts and by setting goals to reduce these impacts each year.
To reduce our impact we have done the following: The Tailwind main office is in a building fully powered on renewable energy. Formerly, 50% of our packaging waste came from the scoop in the bags. We now use a PCW (post consumer waste) scoop that is made of all recycled materials. Having all of our business operations (production, packaging, shipping, marketing and operations) within the same county minimizes our carbon footprint and emissions.
We are so stoked that you are interested in getting involved with us! We call for Trailblazers at the end of January each year so stay tuned by liking us on Facebook and Instagram and apply to may be become a member of our Tailwind Mauritian Family.
We offer our Trailblazers a special discount on our nutritional products, free swags, free home delivery and extra support throughout the year.
EVENTS & WHOLESALE
We are so stoked that you want Tailwind Endurance Fuel on course. Please send your request to firstname.lastname@example.org and we will come back to you within 3 working days.
Email your race director and ask them to request having Tailwind Endurance Fuel on course! You can direct them to our FAQs page.
Woohoo! We want to be in your store too. Please email email@example.com and we will help you get started with carrying Tailwind products.
Telling your local shop that you want to see certain products in their store goes a long way! You can tell them to email their request to firstname.lastname@example.org